RelayDocs Achieves ISO/IEC 27001:2022 Certification

In today’s regulatory landscape, where privacy laws are tightening and data breaches make headlines daily, security isn’t just a feature — it’s foundational. That’s why we’re proud to announce that RelayDocs is now ISO/IEC 27001:2022 certified — the globally recognized standard for information security management systems (ISMS).

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This certification marks a major milestone in our mission to deliver trustworthy, compliance-driven print and digital communication at scale especially for industries where security and data integrity are non-negotiable.

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What Is ISO/IEC 27001:2022?

ISO/IEC 27001 is the international gold standard for managing and securing information assets. It validates that an organization has a rigorous, continuously improving system in place for identifying, managing, and mitigating information security risks across technology, people, and processes.

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Achieving this certification means RelayDocs has been independently audited and found to meet the highest standards of confidentiality, integrity, and availability of data.

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Why It Matters in the Print-Mail Industry

The print and mail industry has long been trusted to deliver sensitive, time-critical documents — from healthcare notices and tax forms to breach letters and legal statements. But behind every envelope is a web of data handling, transfer protocols, compliance controls, and third-party infrastructure.

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Without strict safeguards, these workflows can become points of exposure. At RelayDocs, we believe security should be built in — not bolted on.

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What ISO/IEC 27001:2022 Means for Our Clients

Whether you're a bank, insurance provider, law firm, healthcare company, or government agency, our certification ensures:

• Data handling meets international best practices
• Risk assessments and controls are regularly audited
• Vulnerabilities are proactively identified and mitigated
• Business continuity and incident response plans are in place and tested
• Secure infrastructure and governance protect your client data

Most importantly, it means your communications are in safe hands.

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How We Got There

Achieving ISO/IEC 27001:2022 certification required a company-wide effort, including:

• Mapping and securing every stage of our document delivery lifecycle
• Implementing strict access controls and encryption protocols
• Training employees on security awareness and data hygiene
• Conducting risk assessments, penetration testing, and internal audits
• Establishing a fully documented ISMS aligned with ISO standards

It wasn't just a checkbox — it’s now part of our operational DNA.

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For Procurement, Legal, and Compliance Teams

We know many of our clients require ISO/IEC 27001:2022 as part of their vendor onboarding, audit, or procurement process. We're happy to provide:

• A copy of our ISO 27001 certificate
• Details on our ISMS controls
• Security questionnaires or compliance documentation

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Contact us at info@relaydocs.com or reach out to your account manager for more information.

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What’s Next

This certification is just the beginning. At RelayDocs, we are continuously investing in secure-by-design infrastructure and compliance-first innovation — whether it’s digital fallback for failed emails, route-based print automation, or data-rich document generation.

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As your trusted partner in regulated communication delivery, we remain committed to:

• Raising the bar on trust
• Delivering at scale
• Staying ahead of security risks

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Thank you to our clients, team, and partners who supported us on this journey. We look forward to delivering more securely.

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Ready to Learn More?

RelayDocs is purpose-built for compliance-heavy, time-sensitive communications with ISO/IEC 27001:2022 baked in.

Visit our Trust Center for more information